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Friday, June 24, 2005

Family from West Virginia

I am a newcomer to Holiday World, but I just have to tell you thank you once again!

Last year I was cooking dinner when I heard something on the TV that was "Too Much." I don't remember if it was too scary, too gory, too realistic, etc, but it was too much for our Kindergarten son to watch. I quickly entered the room and flipped the channel to the Travel Channel, looking for something more mild for him to watch and I
went back to cooking.

I was busy with my own thoughts and didn't listen to the TV much except to know that it was a show on parks. Holiday World was featured and I still didn't listen. I assumed it was too far away to be appropriate for my family.

Then I heard it was an hour outside Louisville. My ears perked up and I heard the name of your park. A quick internet search landed me at your website. I spent a lot of time reading everything and planned a weekend trip.

I'm not gifted with words and I'm afraid I won't be able to express this clearly, but that weekend was the highlight of our summer.

Your park is truly a mom's getaway! The prices are reasonable, I don't have to carry
pounds and pounds of stuff throughout the day (you provide practically everything we need) and the park was truly relaxing.

My husband has special needs which limit his mobility, our children are of different
ages and ability levels and this makes for difficult, frantic outings as I try to be all places at once, helping everyone.

You have designed your park in such a way that parents have good visibility between
rides, you have enough friendly staff that I felt the kids would be safe if I
had to look away to tend to someone's needs for a moment, and in general you just made me feel right at home.

Your new HoliBlog continues that welcoming feeling into a new year. I have given your website to every mother I contact because when families visit your park, EVERYONE has a good time!

You take the term 'guest' seriously and I genuinely appreciate the effort behind the scenes and the smiles on your faces.

Every staff member we came in contact with was helpful, as concerned as I was with my family's safety and enjoyment, and a joy to talk with throughout the weekend.

The weather and illness canceled our trip for this month and we are working to arrange another trip this summer.

I don't know what the future holds, but I did not want to let another day go by without telling you once again how much I appreciate the friendliness, the
caring, the cleanliness, the value, the website, the behind-the-scenes efforts, and the planning and vision you have for Holiday World. It is a true holiday!

I can't think of many other things that leave that lasting of an impression a year later.

Thank you for all of your extensive efforts!

Karen T.
Charleston, West Virginia

PS, Please send a special thanks to those who work on the website.
Without the site, I would never have had the information or desire to
visit your park. Thank you!

posted by Paula @ 4:51 PM   0 comments

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Please enjoy these “Shared Memories” from so many families who have visited Holiday World & Splashin' Safari, whether for the first time or for the forty-fifth year. Interested in even more unsolicited comments? Click here to see TripAdvisor.com’s collection of visitor reviews of Holiday World & Splashin' Safari.


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