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Tuesday, July 19, 2005

Just one regret

We made our second trip of the year down from Indianapolis this past weekend and I wanted to pass along my thanks to everyone we came in contact at the park was extremely friendly and helpful.

It was a great feeling after being treated like just a wallet full of money at the park about 60 miles east of you last weekend.

The reason for my email was to share some praise that I was hoping that you could pass along. The first bit of praise I have is for the people working in Kringle's Kafe. We usually eat here twice a day and each time is great. This time was no exception and the person who waited on us was so friendly, that I thought I was the only person he had served that day.

As always, a family feeling.

The second exceptional note was the operation teams of The Raven and The Legend.

Even with a highly crowded park, the longest line I had all day was about 25 minutes. At some points, the line just moved without stopping.

Watching the team on the Raven unload, reload, check and dispatch a train before the second train hit the brake run was an impressive site.

Another thing that I was amazed at was, with the amount of people in the park on Saturday, that you were still hard-pressed to find any litter anywhere in the park.

Mrs. Koch should be extremely proud.

The one thing that struck me the most about our trip on Saturday was that every employee was extremely friendly. Every encounter made you feel like you were the only people in the park, which was hardly the case.

Keep up the great work, it is very appreciated.

My only regret is parking in the Legend lot and not making it over to tell Mrs. Koch personally how much we are looking forward to the planned expansion next season.

Thanks for a great day.

Rob B.
Indianapolis, Indiana

posted by Paula @ 7:02 PM   0 comments

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