Friendly, even in the heat

Just wanted to let someone know about the fantastic time that we had this past week on our family vacation to Holiday World. Even with the HOT temperatures everyone we came into contact with was so friendly and helpful.

It was nice to see for a change even with (again) the hot temperatures and crowds of people everyone was still friendly and wanted to help and also be at work (even the younger workers) and this I believe is the way that the management treats them and works with them as well.

We were there last week on two different days and saw Mrs. Koch both days at different locations talking to and helping the employees and laughing with them. It was so nice to see this and you didn't know what or where she was going to be next.

Also I spoke to a couple employees to comment on how nice it was to see people who really seemed to want to be at work and enjoyed what they were doing and they both said that it was in part to how they where treated so nice by everyone that it made them want to do a good job and be there. That really says something for your organization and the way that you are treating your employees. It's no wonder why you are rating number one in family entertainment. PLEASE KEEP THIS UP!

It was so nice to see I just had to let someone know about this and we will most certainly return again. We also stayed for the first time at the campground adjoining Holiday World and had the same excellent treatment.

So again thank you and keep up the excellent work!!!

Michelle R.
Indianapolis, Indiana