Santa Claus Land logoHomeQuick FactsHoliday WorldSplashin' SafariBuy TicketsContact Us

Thursday, August 30, 2007

A "Q" for the loo?

Not true!

Not true!


A queue for Sue?

A queue for Drew?

A queue for who?

(Note: that last word really should be "whom," but it doesn't rhyme. Poetic license.)

A shuttle queue.

For campers who ...

... (ugh!) whose day is through.

Back to Lake Rudolph, whether RV, cabin or tent.

They'll line up here, all their energy spent.

One last queue after riding all day.

Then hop on the shuttle and drive away.

Wednesday, August 29, 2007

When numbers mean, well...not much

Although my career choice doesn't make it obvious, I really like math.

My math SAT score was 80 points higher than my English.

Go figure.

Our three sons are all math-heads. Tom, a math major, just started a position at JPL. (Now we can't joke with him, Hey, it's not rocket science! Sigh.)

Tom and his bride are even in the process of moving into a house on Euclid Street.

Lena was hilarious when the option came up. "Euclid Street?! No way! I'm not living on Math Street!"

But once she saw it, she changed her mind. Blue and yellow dream kitchens will do that.

And last night our youngest took me to his school's Open House. As we chatted with James's second grade teacher, she told me that when she reviewed with the class how subtraction works ("the big number always comes first, minus the smaller number,") James's hand shot up.

"Um...technically...not always..."

James like negative numbers. Has since Kindergarten. Might have something to do with negative gravity...

So when Will routes us a sheet full of numbers, my heart skips a beat.

Not that he's asking me to personally perform any fancy trig functions, but I'm ready.

Today's report is seven pages long. It's entitled "Walk-in Attendance by DMA."

I won't bore you with the info about our major markets.

It's the smaller markets (with the smaller numbers) that are entertaining.

For example, in the Salt Lake City market, we've floated up 284.44% this season.

And Omaha, Nebraska, residents have found mutual benefit in flocking here this season, up 304.11%.

But not all the totals rival High School Musical's ratings; Albuquerque is down 49.28%.

Same with Oklahoma City. I guess it's okay, but visitation from that DMA has dropped 58.22%

But I'll ask ya, don't we all get a chill to realize that we're up in Juneau 292.31%?

Tuesday, August 28, 2007

Are we there yet?

Well...it's not quite that bad.

Yet.

But the question is coming up fairly frequently.

And the answer is ... this year's Golden Ticket Awards will be announced next week.


We hosted the event last year and it was a blast. This year it's at Dollywood.

Next Wednesday afternoon, we'll all know.

Can't wait.

Friday, August 24, 2007

A man of few words

Following an interview with a news reporter, you never know how many of your stellar quotes will actually be included in the article.

It can be a little nerve-wracking.

When the Washington Post asked to speak over the phone with one of our "track walkers," Sean agreed to explain what he does early each morning to get our wooden coasters ready for action.

Sean started out here as a seasonal ride operator and has been on staff full-time for four years.

The Post opted to visit with some track walkers who are located far closer to the D.C. area than we are, but they did use a single quote from Sean.


This photo is from last spring, before the tracking was finished on this particular portion of The Voyage.

It does sort of leave you speechless, doesn't it?

Thursday, August 23, 2007

Since it's lunchtime...

...let's link on over to join The Hungry Hoosier for a chat about the State of the Food at Holiday World.

Scott blogs about food around Indiana and his column is carried in his local newspaper.

Udderly Blue's "blue ice cream" is a tradition for many families. Each evening we see countless smiling little Smurfs heading home out the front gate.

Happily, the memories of their visit last much longer than the blue around their mouths.

A goddess among us

Congratulations to Mrs. Koch as she enters into the finals for the Athena Award.

Tuesday, August 21, 2007

Oh, you sweet-talker, you....

We really do receive a lot of nice emails.

It's quite gratifying. And we really do appreciate it.

Once in a while, someone comes up with a new bit of praise...

...such as was found in the middle of an email that arrived this morning.

In addition to some kind words about our rides, employees, and the cleanliness of the park, came this wonderful phrase:

...an intelligent logistical layout...

Got to admit, it gave me a little tingle.

Monday, August 20, 2007

Out of sight, but never out of mind

It was getting close to bedtime for James last night. My second grader had grabbed a good book and made himself comfortable on Daddy's side of the bed. (Stories from the "good book," actually.)

It seemed a good time to sneak in for a cuddle, so I slipped in on my side and got ready for the uphill climb. We have one of those "sleep number" beds. Gary would be happy sleeping on a rock, so his side is set at 100 ("You sure it won't go any higher?" he asks me all the time). I prefer a more moderate 45 or 55, so it was a bit of a heave-ho to make it over to James's side.

I smoothly slid one of my arms under the lad's head and the other I placed lightly across his belly. Not lightly enough, it turns out.

"Mom...the lapbar is too tight."

Thursday, August 16, 2007

With a bit of rain approaching...

...I just heard the following on our 2-way radio:

Would someone please let Santa know that the windows on his sleigh are down?

Wednesday, August 15, 2007

Popcorn can help save your life

...but then you already knew that, if you were one of 23 million people to receive (and, um ... read) last weekend's copy of USA Weekend.

And on that same page (page 6, if you want to dig it out of the recycling bin), you'll also see an article about seven of the nation's top water parks.

Nice to see ZOOMbabwe get some "ink."


Purple ink.

Friday, August 10, 2007

The swimming grasshopper

Don't worry, there are not bugs in the water.

The "grasshopper" is Jason.

We have a company-wide "coaching" program that involves park directors coaching full-time managers.

It's fun. Especially for bossy know-it-alls like me. (Is it fun for you, too, Jason? Yes, of course it is ...)

From the start, I've called Jason my "grasshopper."

He was so disappointed to find out, months later, that I was referring to a TV show, not some spiritual character from a folk tale of yore.

Anyway, usually my grasshopper is the manager of our Human Resources department. But next week, he's the swimming grasshopper.


That's Jason in the middle, flanked by Jordan and Justine. They're refreshing his lifeguarding skills so he'll be ready for next week.

Because next week, our staff shrinks considerably. Not some new diet, alas. It's back-to-school time in southern Indiana.

To prepare for next week, some of the office staffers are dusting off their various in-park skills so they'll be ready to join operations folks to help next week go swimmingly well.

Here's Jason "saving" Justine:


If you visit during the latter half of the next week (Wednesday through Friday) it might help to know ahead of time that The Wave will be open (and Bahari wave pool closed), Bahari River will be open (and the Congo River plus Bamboo Chute and AmaZOOM will be closed).

I asked Wayne for a list of the restaurants that will be closed, as the smaller attendance and tight staffing means some of the smaller venues won't be open during the coming weekdays. I fully expected his reply to include a spreadsheet.

You see, Wayne absolutely loves spreadsheets. He should marry a spreadsheet.

Instead, he sent a stream-of-consciousness list:

Santa’s Snacks in the afternoon – around 1:00 when able
Kringle’s Cafe will be open
Kringle’s Ice Cream after lunch rush or earlier when we have enough help
Mrs. Klaus’ Kitchen will be open
Udderly Blue will be closed
Alamo, but it may be closing after lunch rush around 2:00 or 3:00.
BBQ USA will be closed
Hot Diggity Dogs open
Funnel Cakes open
Sweet Stuff open
Plymouth Rock Café will be open Monday & Tuesday but closed W-F
Goblin Burgers will be closed
Bahari Snacks will be closed
Safari Pizza will be open
Safari Ice Cream may be open
Zoombabwe Grill will be open
Jungle Jake’s will be closed
Dippin' Dots by locker rental will be open
Dippin' Dots by Goblin Burgers will be open but may close if we are short-handed
Dippin' Dots by Plymouth Rock Café will be open
Dippin' Dots by the Christmas tree will always open but opening time will vary based on employee availability
Dippin' Dots by Jakes will be closed
The pretzel cart will be open based on employee availability
Cheese cake cart will be closed
Novelty cart will be closed the rest of the season and probably for good.

Got it? Good.

Suddenly the spreadsheet thing makes sense. Wayne has a huge department to run.

Tori says the Height Measurement station in Holiday World may be closed Wednesday through Friday, but to ask at Guest Relations and we'll take care of you there for measurements and Phone Find wristbands.

Meanwhile, our last week of daily operation is traditionally a "slow" week regarding attendance, so it's a great time to visit.

And remember, no raising Caine in the water park. A grasshopper is watching.

Thursday, August 09, 2007

One phone, two phone, red phone, blue phone

During the season when the phone rings at home, I always assume it's "work" calling.

Even though it usually isn't.

In fact, in my 16 years here, I've caught myself almost answering the phone at home with, "Holiday World, this is Paula..."

That didn't happen last night, but still this conversation seemed to be natural fodder for the HoliBlog.

The phone rang at 9:23 pm...

Hello?

Hello...?

(pause)

Yes, hello?

Hello? Flo?

Flo?

Flo.

Flo? No...

No?

No.

No Flo?

No. No Flo.

Oh.

(at this point I started laughing)

...we sound like a Dr. Suess book!

Who?

Dr. Seuss ... you know ... the children's books.

Who?

Doctor ... oh, never mind. I think you have the wrong number.

No kidding!

(Click.)

Tuesday, August 07, 2007

Climbing the family tree

I sometimes wonder what the rest of the office staff thinks while Will and the park directors are in our weekly "staff meeting."

...'cause we laugh a lot.

Often, quite raucously.

Lori really set us all off with this story...

She's the director of the water park. The other day, a female guest approached her with a question:

Guest: You know that lady on your commercials -- that Koch lady?

Lori: Yes...

Guest: And that guy ... that guy who's on some of the other commercials?

Lori: Yes, that's Will Koch.

Guest: How long have they been married?

Our conference room erupted with mirth. Will looked stunned, a deer-in-the-headlights look locked on his visage.

When the room calmed down a bit, Lori continued:

I quickly explained that they aren't married ... they are mother and son.

Mrs Koch didn't miss a beat: "Lori, you should have told her Will married me for my money."

Another roar of laughter.

I glanced over at my boss; Will had put his head down on the table.

Monday, August 06, 2007

A stand-up kind of guy

We introduced Eric a few weeks back.

I think he sneaks into the Holidog Inn with his one-liners and makes the pooches howl.

Here's his latest...

We received a lovely email from a couple in Texas. They wanted to thank us for the wonderful visit they had with us recently.

And, of course, they wanted to let us know what ride they thought we should add next to the park.

A steel coaster. In a new Easter-themed section.

I dutifully forward all suggestions to Will, Mrs. Koch, and our staff of directors.

Eric didn't miss a beat.

"Hey! We could name the coaster Bunnies of Steel!"

Ba-da-bum!

Wednesday, August 01, 2007

Extreme cover

It's really a thrill to be featured on the cover of a magazine.

And to have a multi-page, color article.

But 17 pages?!

Well, that's ... almost embarrassing.

Almost.


Well, after all, it is "RollerCoaster Magazine," and The Voyage is a rather extreme coaster, so maybe ACE isn't exactly overdoing it.

That's right, RollerCoaster Magazine is the official publication of the American Coaster Enthusiasts.

The editorial staff asked for my help in putting together a feature story after The Voyage premiered last season, so I enlisted the help of Will plus the four Gravity Group engineers. They each provided an article on a different topic related to the design and construction of The Voyage.

With your permission, we'll get dramatic and cheesy for a minute: This article includes some never-before-released photos and rare design graphics. (Rare, because we didn't use them...)

If you're not an ACE member but you'd like to purchase a copy ($8 per copy, which includes postage), fill out this form and specify "Issue 101."