"Exceptional help provided"

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I want to let you know that three of your staff members provided exceptional help to me following my visit to the park with my family.

My family had a wonderful and exhausting day at the park on Saturday.

I stayed later than my husband and other family members so my 2 sons and nephew could take advantage of the short lines for the roller coasters.

Much to my dismay, I discovered my tire totally flat when I returned to the parking lot. Nick was operating the tram and came to my immediate assistance.

After an hour of waiting for maintenance, (the park was closing) Nick even began to help change the tire.

Shortly thereafter, Caleb from maintenance came to help and before long Mike arrived. These men showed me such patience and kindness.

I am always impressed by the courteous staff at Holiday World, but Mike, Caleb and Nick went above and beyond. I really don't know what I would have done without their assistance.

Keep up the great work and please know of my sincere gratitude.

Gratefully,

Bridget B.
Louisville, Kentucky Share/Save

Posted on Holiblog :: 13 August 2008 - 1:52pm





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