“Across the board friendliness”

I just wanted to let you know we visited your parks for the first time on Father’s Day and are still blown away by the wonderful time we had. We have lived in Florida for most of our lives and have visited Disney, Universal and Sea World more times than we can count. After moving to Tennessee earlier this year, we heard about Holiday World and since we were having "Disney withdrawals," we decided to take our son.

The first thing we noticed was the across-the-board friendliness of your staff. Every single staff member we came in contact with was smiling, seemed happy to be at work and treated us like we were important. It was very noticeable and their great attitudes were contagious.

Secondly, your park provides the best value we’ve ever seen, bar none. As people who are accustomed to "Disney pricing," we were blown away at the free parking, free soft drinks and reasonably priced food and souvenirs. Well done!

Third, we found ourselves talking all day – and the whole ride home – about how much fun we were all having and about how many things you all are doing RIGHT. My husband and I must have commented 20 times that Sea World cannot compare in any way to your parks! And while Disney is truly magical, you guys have it all over them in MANY areas, so kudos for that.

We are very excited to have your park so close and will absolutely be back, at least once per year. Keep up the great work and thank you for the service you provide.

Jenna M.
Franklin, Tennessee