A few years ago, my wife and I decided to convert her parents’ old family vacation movies
to DVD. As we watched, we started seeing footage of my wife when she was only a few
years old on a family vacation at Santa Claus Land. This footage was from1968.
After watching that video, we became interested bringing our family to this park. So, this past
weekend, we decided to take our little girls to Holiday World.
I am writing this email because our entire family was so impressed with your park. We have
visited other parks (Six Flags, etc.), but Holiday World is definitely a few steps above.
The main thing that your park offers that the others don’t is that it has a family-feel to it- it doesn’t seem like just another corporate business. You make customers feel that your primary goal is to help families enjoy themselves. Additionally, you add those special little touches (like the blue awnings which provide a bit of shade) which make the experience even more comfortable.
Thank you for keeping families in the forefront of your business, and as parents we are happy to
pass the Holiday World tradition to our children.
Like my 8 year old said as we were leaving the park, "Holiday World is the best!"
We visited your park in July this year. Just wanted to take a moment and thank you for an outstanding venue. We were there with 4 children ranging in ages from 19 to 10 – there was plenty for everyone to do.
The park was clean, staff was pleasant and professional.
We were especially impressed with the extra help the waterpark staff took trying to locate my husband’s glasses and with the speed with which we observed one of the guards respond to a visitor in distress.
The free beverages were a wonderful bonus – and a great help considering the hot weather.
I visited Holiday World for the first time this past Tuesday and was (still am!) blown away by my experience.
My husband and I love amusement parks and grew up near Cedar Point. I love the coasters that Cedar Point offers and even some of the shows but was so blown away at the cleanliness and friendliness of Holiday World!
The park seems to be in tip-top shape and the employees and guests were all so friendly and sweet!
The free drinks and sunscreen were, of course, a plus. The two of us would have spent about $30 on drinks for a day at another park.
I was also so surprised that you offer vegetarian items and I actually really enjoyed the spicy black bean burger and the corn on the cob. The prices were reasonable and I actually felt like I had a quality meal rather than just a bunch of junk food making me sick to my stomach.
I was even impressed that not only did we get free parking, but we even had a shuttle to take us back and forth from the parking lot..wow!
Best of all, the rides were so much fun!!
I just wanted to write to you and thank you for not making your guests feel like they are being taken advantage of in every possible way. Instead, it felt like you genuinely want your guests to have a great experience.
My only complaint would be that I wish you stayed open later in the day…we would have liked to extended our stay. We had so much fun and are hoping to come back again this year. It was like a one-day vacation that we can always remember.