Hostess with the mostest

We receive a lot of feedback. Whether on TripAdvisor, Facebook, Google, or old-fashioned email, we hear from a lot of our Guests each season. And we read every word. Sometimes…

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How many degrees?

Rayvon Owen

Okay, so we’re not talking about Thunderbird’s barrel roll or the three sections of 90-degree track on Voyage. This time we’re talking about degrees of separation. You know, like the…

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Golden memories

Hosting the Golden Ticket Awards was a blast. It was well over a year ago that we started bugging Amusement Today publisher Gary Slade that we wanted to host the…

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Surviving Orientation

Ethan Zohn and Craig at Voyage

Each spring, we hold a series of Orientation sessions for seasonal employees. Basically, before the crews head into departmental training, we like to get everyone together and make sure they…

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Envelope, please …

Today’s the day … the announcement of the 2005 Golden Ticket Awards. We’ve been honored with several awards over the years. It’s gotten so we include the Golden Ticket logo…

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“We finally made it!”

Santa Claus Land logo

Here’s a wonderful note we received: Well, it took more than 30 years, but I finally made it … to Santa Claus Land! When I was a little girl growing…

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We work at Walt Disney World

Here’s a lovely note from some Disney World cast members. In 1948 my Mother, Father and I came to Santa Claus Land, at Santa Claus, Indiana. I thought it was…

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Hospitality Training

It doesn’t just happen, folks. It’s not something in the water. … or in the free, unlimited soft drinks. We have to work on being friendly. It means reporting for…

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