2023 is the year of Operations
We’re laser-focused on delivering outstanding operations to our Guests in 2023. How? We’re recruiting more Team Members from around the country to our Team Member Housing, and the world. And, our cashless transactions will make transactions faster.
PLUS Season Passholders have more options than ever to skip the processing lines on their first visit by submitting online or visiting one of our early processing days.
But that’s just the start
We’re revolutionizing how we think about the Guest experience, and we’ve decided it’s time to move on from the names we assign to our attractions, shops, and restaurants.
You see, we realize that navigating a park can be confusing. It’s 100+ acres and two parks’ worth of fun. PLUS we have free parking, sunscreen, and soft drinks, which can turn first-time visitors’ brains upside-down.
And if that’s not enough, sometimes we change a ride’s name. Or we move the ride. Or we bring back a new ride and give it an old ride’s name (Firecracker, anyone?). Sometimes, we completely reinvent a restaurant and change its name (Kringle’s).
So, for those of you who aren’t interested in keeping up with the name changes, we’re introducing our all-new map. Effective May 6, 2023, we’re calling things by the names our Guests actually use.
Here’s the new map
Sure, our team gets a little frustrated when The Voyage is referred to as “The Voyager.” One letter turns it from an ocean journey to a space journey (Trekkies will get that and I pretend to do so as well). However, people add the “r,” so we will too.
Another example? Bakuli. It’s such a fun ride and the name means “bowl” in Swahili. Perfect, right? Yet our Guests insist on calling it the “toilet.” So… we’ll support that as… nope still can’t do it.
You’re looking for another? Ok. Funnel Cake Factory is a classic. It’s a small stand, so “factory” may not be the perfect name for it. We hear many Guests call it “Freedom Funnel Cakes,” so we’ll call it that as well.
Why didn’t we do this sooner?
Well, we’re America’s First Theme Park. So theming and naming attractions is a big deal around here. We try to come up with names that are simple and easy to understand. For example, we considered naming our Digital Photo Pass plenty of cute names from HoliPics to Holiday Memories, but… we decided it might be easiest to name it what it is.
But, we also have a lot of names that just make us happy. For example, The Legend references “The Legend of Sleepy Hollow,” by Washington Irving. I literally named my dog “Ichabod” because The Legend is my favorite of our wooden coasters.
Wait. Was this a bad idea? No. Don’t look back, Leah.
Names are important to us, so we’ve held onto them for a very long time, but improving our effectiveness at providing navigational assistance is worth it.
Figure it out yet?
There’s no coincidence this announcement is happening on Saturday, April 1st. April fools! However… there is one name change that really will be happening! Comment on our blog to see if you’ve figured it out!